Postgres database crashed after Railway GCP outage — urgent restore needed
jaen16
HOBBYOP

25 days ago

Hello Railway team,

My PostgreSQL database service crashed after the Railway GCP outage.

Affected service:

Environment: production

Service: Postgres

Volume: postgres-volume

The service currently shows “Deployment crashed”. This happened after the Railway/GCP outage, not after a change from my side.

I need my existing database back. Please do NOT create a fresh empty database.

Please help restore or reattach the existing postgres-volume, or recover the database from the latest available backup/snapshot. This is my production database and I need the data back.

I have not changed the database variables, secrets, or connection settings.

Thank you.

Solved

2 Replies

Status changed to Awaiting Railway Response Railway 25 days ago


24 days ago

Please open your service, press cmd+k to bring up the command palette, then select "Redeploy source image". That should resolve the catatonit error.


Status changed to Awaiting User Response Railway 25 days ago


brody

Please open your service, press cmd+k to bring up the command palette, then select "Redeploy source image". That should resolve the catatonit error.

jaen16
HOBBYOP

24 days ago

gracias, ya funcionó


Status changed to Awaiting Railway Response Railway 24 days ago


Status changed to Solved jaen16 24 days ago


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