Postgres database crashed after Railway GCP outage — urgent restore needed
jaen16
HOBBYOP

a month ago

Hello Railway team,

My PostgreSQL database service crashed after the Railway GCP outage.

Affected service:

Environment: production

Service: Postgres

Volume: postgres-volume

The service currently shows “Deployment crashed”. This happened after the Railway/GCP outage, not after a change from my side.

I need my existing database back. Please do NOT create a fresh empty database.

Please help restore or reattach the existing postgres-volume, or recover the database from the latest available backup/snapshot. This is my production database and I need the data back.

I have not changed the database variables, secrets, or connection settings.

Thank you.

Solved

2 Replies

Status changed to Awaiting Railway Response Railway about 1 month ago


a month ago

Please open your service, press cmd+k to bring up the command palette, then select "Redeploy source image". That should resolve the catatonit error.


Status changed to Awaiting User Response Railway about 1 month ago


brody

Please open your service, press cmd+k to bring up the command palette, then select "Redeploy source image". That should resolve the catatonit error.

jaen16
HOBBYOP

a month ago

gracias, ya funcionó


Status changed to Awaiting Railway Response Railway about 1 month ago


Status changed to Solved jaen16 about 1 month ago


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