25 days ago
Hello Railway team,
My PostgreSQL database service crashed after the Railway GCP outage.
Affected service:
Environment: production
Service: Postgres
Volume: postgres-volume
The service currently shows “Deployment crashed”. This happened after the Railway/GCP outage, not after a change from my side.
I need my existing database back. Please do NOT create a fresh empty database.
Please help restore or reattach the existing postgres-volume, or recover the database from the latest available backup/snapshot. This is my production database and I need the data back.
I have not changed the database variables, secrets, or connection settings.
Thank you.
2 Replies
Status changed to Awaiting Railway Response Railway • 25 days ago
24 days ago
Please open your service, press cmd+k to bring up the command palette, then select "Redeploy source image". That should resolve the catatonit error.
Status changed to Awaiting User Response Railway • 25 days ago
brody
Please open your service, press cmd+k to bring up the command palette, then select "Redeploy source image". That should resolve the catatonit error.
24 days ago
gracias, ya funcionó
Status changed to Awaiting Railway Response Railway • 24 days ago
Status changed to Solved jaen16 • 24 days ago
