Postgres Database > Database Connection not loading within UI

matthonesty
PRO

2 months ago

3e101a4d-23cc-4abf-8ce5-6138c2f43b8e

Postgres

Postgres Data UI

A custom interface into your database

  • Deployment Online

    This service has an active deployment

  • Required Variables

    This service has all the necessary variables that this UI uses to connect to the database.

  • Database Connection (Spinning icon)

Not loading table information.

Solved

5 Replies

matthonesty
PRO

2 months ago

no? :D


2 months ago

You may want to try checking error logs and/or restarting the deployment

Otherwise it's difficult to troubleshoot without more information


Status changed to Awaiting User Response Railway 3 months ago


david

You may want to try checking error logs and/or restarting the deploymentOtherwise it's difficult to troubleshoot without more information

matthonesty
PRO

2 months ago

No error logs.

Already restarted.

It's likely that I deleted the public address as I had a spike of 20% of data with no logs.

Now I'm unsure how to put this public address back

I did provide the environment if you wanted to help look into it ?


Status changed to Awaiting Railway Response Railway 2 months ago


matthonesty
PRO

2 months ago

I have attempted to create a proxy but it forces me to put in a port, which I think causes a problem. When I try to connect using the port I set or the port defined in PUBLIC_DATABASE_URL it just ECONNRESET errors.

Also worth noting your UI problem isn't anything I'd ever know anything about. Nothing is in console and the logs would be on your side - so if it is related to the deletion of the public access, I wouldn't know that, as it would be dictated by your own coding.


matthonesty
PRO

2 months ago

The solution to this is setting the proxy to 5432 and the public access will work again.

I tried to escalate this issue in a private thread & discord and both of those were closed for duplicate threads. I hope my information helps you never have to contact Railway support because by god I hope I never have too again.

God speed friends.


Status changed to Solved matthonesty 2 months ago


Postgres Database > Database Connection not loading within UI - Railway Help Station