PostgresDB Full Unable to Connect 250GB

stevenong99-vp

PROOP

4 months ago

Database storage suddenly spiked to full storage. It's at the maximum it can be upgraded to on the Pro plan, hence unable to increase further. So currently unable to even connect to the DB to do clean up and vacuuming.

I've scheduled a meeting already to upgrade the storage further. Posting here hoping there's a faster way to resolve the issues.

Solved

7 Replies

Railway

BOT

4 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

brody

EMPLOYEE

4 months ago

Your database volume has been increased to 300GB and it’s now back online and accessible. You should be able to connect and perform any necessary cleanup or maintenance. If you run into any further issues, let us know.

Status changed to Awaiting User Response Railway • 4 months ago

Status changed to Solved brody • 4 months ago

stevenong99-vp

PROOP

4 months ago

Thanks for the quick assist. However, it seems like I'm still unable to connect to my postgres database. The errors in the deploy logs are as follows:

```
2025-11-27 04:34:39.456 UTC [161] LOG: invalid length of startup packet

2025-11-27 04:34:45.750 UTC [164] LOG: invalid length of startup packet

2025-11-27 04:34:48.828 UTC [165] LOG: invalid length of startup packet

2025-11-27 04:34:51.947 UTC [167] FATAL: unsupported frontend protocol 65107.19778: server supports 3.0 to 3.0

2025-11-27 04:34:52.022 UTC [168] FATAL: unsupported frontend protocol 65363.19778: server supports 3.0 to 3.0
```

The database connection still cannot be established it seems.