Postgres down: catatonit error
ewoutersen
HOBBYOP

25 days ago

Hi Railway team,

My Postgres crashed after the recent incident.

ProjectID: 96b9e776-b689-425d-817e-79c3033b80cd

I keep getting: ERROR (catatonit:2): failed to exec pid1: No such file or directory.

It keeps crashing after I try to restart. Can you help/restart the service without dataloss?

Let me know if you need more information, thanks in advance.

Solved

5 Replies

Railway
BOT

25 days ago

Your Postgres service in the "captivating-perception" project is showing as CRASHED, and the catatonit error you're seeing is consistent with the ongoing major service disruption affecting GCP infrastructure and image registries. We are actively working on recovery, and your data on the attached volume should be safe. Once the incident is fully resolved, try redeploying the service. If the issue persists after recovery is complete, please follow up here and we'll investigate further.


Status changed to Awaiting User Response Railway 25 days ago


Railway

Your Postgres service in the "captivating-perception" project is showing as CRASHED, and the `catatonit` error you're seeing is consistent with the [ongoing major service disruption](https://status.railway.com/incident/I23M92U0) affecting GCP infrastructure and image registries. We are actively working on recovery, and your data on the attached volume should be safe. Once the incident is fully resolved, try redeploying the service. If the issue persists after recovery is complete, please follow up here and we'll investigate further.

ewoutersen
HOBBYOP

25 days ago

The Postgres still crashes as soon as I restart it


Status changed to Awaiting Railway Response Railway 25 days ago


25 days ago

Thanks for reaching out. We sincerely apologize for the service disruption.

We're seeing recovery in our API, builds, and deployments. If your service is experiencing an issue, please try redeploying it. We'll publish a public postmortem once we're fully recovered.

You can follow updates here: https://status.railway.com


Status changed to Awaiting User Response Railway 25 days ago


benkoivor96
HOBBY

25 days ago

still not working, this is insane.. I have a client who's work depends on this, also mine. They can't access their schedule or anything for this given day. We need fix ASAP!!!


Status changed to Awaiting Railway Response Railway 25 days ago


chandrika
EMPLOYEE

24 days ago

Hey, sorry about the long downtime and the impact on your client. Your Postgres is back online and accepting connections, and your babytracker service is up and running too. Everything looks healthy now. Let us know if anything else is off.


Status changed to Awaiting User Response Railway 24 days ago


Railway
BOT

17 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 17 days ago


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