a month ago
Hi Railway team,
My Postgres crashed after the recent incident.
ProjectID: 96b9e776-b689-425d-817e-79c3033b80cd
I keep getting: ERROR (catatonit:2): failed to exec pid1: No such file or directory.
It keeps crashing after I try to restart. Can you help/restart the service without dataloss?
Let me know if you need more information, thanks in advance.
5 Replies
a month ago
Your Postgres service in the "captivating-perception" project is showing as CRASHED, and the catatonit error you're seeing is consistent with the ongoing major service disruption affecting GCP infrastructure and image registries. We are actively working on recovery, and your data on the attached volume should be safe. Once the incident is fully resolved, try redeploying the service. If the issue persists after recovery is complete, please follow up here and we'll investigate further.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
Your Postgres service in the "captivating-perception" project is showing as CRASHED, and the `catatonit` error you're seeing is consistent with the [ongoing major service disruption](https://status.railway.com/incident/I23M92U0) affecting GCP infrastructure and image registries. We are actively working on recovery, and your data on the attached volume should be safe. Once the incident is fully resolved, try redeploying the service. If the issue persists after recovery is complete, please follow up here and we'll investigate further.
a month ago
The Postgres still crashes as soon as I restart it
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Thanks for reaching out. We sincerely apologize for the service disruption.
We're seeing recovery in our API, builds, and deployments. If your service is experiencing an issue, please try redeploying it. We'll publish a public postmortem once we're fully recovered.
You can follow updates here: https://status.railway.com
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
still not working, this is insane.. I have a client who's work depends on this, also mine. They can't access their schedule or anything for this given day. We need fix ASAP!!!
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hey, sorry about the long downtime and the impact on your client. Your Postgres is back online and accepting connections, and your babytracker service is up and running too. Everything looks healthy now. Let us know if anything else is off.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago
