postgres service crashed after a month of service cannot restart

alex1yaremchuk

HOBBYOP

14 days ago

Hi,

postgres service in my sku project crashed several days ago and cannot get up.

please clarify what can I do about it?

please clarify if the data is safe?

Regards,

Alex

Solved

3 Replies

Railway

BOT

14 days ago

Your Postgres service is crash-looping due to a stale container image. Your data is safe, as it lives on the volume which is intact. To fix this, open the service in your project, press Cmd/Ctrl+K to open the command palette, and select "Redeploy source image" to pull a fresh image. A normal redeploy from the 3-dot menu will not work, as it does not re-pull the image.

Status changed to Awaiting User Response Railway • 14 days ago

alex1yaremchuk

HOBBYOP

14 days ago

OK, redeploy helped.

I would expect Railway to notify me about such known issues, not my clients to do that.

Status changed to Awaiting Railway Response Railway • 14 days ago

sam-a

EMPLOYEE

13 days ago

Glad the redeploy resolved it. That's fair feedback, and we appreciate you sharing it. So sorry for the impact this had on you.

Status changed to Awaiting User Response Railway • 13 days ago

Status changed to Solved sam-a • 13 days ago

Welcome!