24 days ago
Hi Railway team,
My Postgres service has been crashing since the May 19 GCP incident.
Project: divine-adventure
Environment: production
Service: Postgres (cffdfd6f)
Region: US East
Workspace email: hojag57@gmail.com
The service repeatedly fails to start with this error in the logs:
Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/239b23f4-8620-4a3a-830d-12853759570b/vol_sx9gtpkby0syo2pe
ERROR (catatonit:2): failed to exec pid1: No such file or directory
The volume mounts successfully but the container fails to exec pid 1.
Last successful checkpoint was at 2026-05-19 00:16 UTC. The web service
on the same project is Online, but unable to connect because Postgres
is down.
Please help recover the service without data loss. The postgres-volume
appears intact (mount succeeds) — only the container image / entrypoint
seems broken after the GCP→metal migration.
Restart did not resolve it.
Thanks,
Hojag
1 Replies
Status changed to Awaiting Railway Response Railway • 24 days ago
24 days ago
Apologies for this canned message but in an effort to help all our customers get back up and running, we are sending this bulk message. As you may know, we had a major interruption to our services yesterday. We've published a post-mortem if you'd like more information on the incident. It describes what happened and what we are doing to prevent it in the future. We are deeply sorry for the impact that it has had on you.
It is taking some time to bring everything back up, but we are working on it as fast as we can. In general, a redeployment should fix most service issues. Due to the volume of customers redeploying right now, builds and deploys may take longer than normal to process.
You can track recovery status here: https://status.railway.com/incident/KVZ1Z8GY
If you are still having other issues that might be related to the incident you can read more here: https://station.railway.com/community/road-to-recovery-post-gcp-outage-builds-d362e48c
Feel free to respond if your question has not been addressed.
Status changed to Awaiting User Response Railway • 24 days ago
17 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 17 days ago