Postgres service intermittently refusing/dropping connections
arriva-mv
HOBBYOP

2 months ago

Hi Railway team,

I'm having trouble connecting to my Postgres database service. The issue has been intermittent over the past several hours, with a few different symptoms:

Connection refused when connecting via the internal hostname (postgres.railway.internal, port 5432) — psycopg2/Django reports "Connection refused... Is the server running on that host and accepting TCP/IP connections?"

Server closed the connection unexpectedly when connecting via the public proxy (monorail.proxy.rlwy.net, port 50374).

In the Postgres deploy logs, I'm seeing a large volume of could not receive data from client: Connection reset by peer entries with rapidly incrementing client PIDs over a short window, while checkpoint logging otherwise looks normal.

Railway's own built-in DB connection tool (SSH-based) also failed with "Connection terminated unexpectedly."

I redeployed the Postgres service, which changed the internal IPv6 address, but the connection issue persisted afterward — my application still can't reach the database to run migrations.

Could you help me understand:

Whether the Postgres service crashed, was OOM-killed, or hit a resource limit (memory/disk/connection count) around this time

Whether there's an issue on Railway's infrastructure side affecting this database instance

Recommended next steps to restore a stable connection

Solved

4 Replies

2 months ago

There is currently an incident on US-West, this might be related ( https://status.railway.com/incident/RL8FRJE6 )

Is your postgres hosted in US-West?


Status changed to Awaiting User Response Railway • about 2 months ago


arriva-mv
HOBBYOP

2 months ago

yes, US West (California, USA).


Status changed to Awaiting Railway Response Railway • about 2 months ago


2 months ago

You're likely being affected by the incident then, team is actively working on it!


Status changed to Awaiting User Response Railway • about 2 months ago


arriva-mv
HOBBYOP

2 months ago

Resolved, thanks.


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Solved Railway • about 2 months ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...