4 months ago
Production outage: Postgres service stuck deploying for >15 minutes with repeated “Mounting volume on ...” logs.
App cannot connect to DB; rails runner hangs in PG connection polling loop.
Users mentioned waiting 30s for page loads. Redeployed the service, no change in response times. Tried to redeploy PG and it's stuck in a "mounting volume" loop for approximately 20 minutes now.
3 Replies
4 months ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
Production is down. A quick resolution will be greatly appreciated
Status changed to Awaiting Railway Response Railway • 4 months ago
Status changed to Awaiting User Response Railway • 4 months ago
Status changed to Awaiting Railway Response Railway • 4 months ago
Status changed to Solved viou • 4 months ago
4 months ago
Sorry about that but it should be good now.
We are also actively working on a new system that will eliminate this class of issues entirely.
Status changed to Awaiting User Response Railway • 4 months ago
Status changed to Solved brody • 4 months ago