a month ago
Hi Railway team,
After the GCP outage on May 19-20, 2026, my Postgres service has been
stuck in a crash loop for ~18 hours and won't recover, even though the
rest of the platform is now Fully Operational (per status.railway.com).
== Symptoms ==
-
App service
selfless-integrityis Online and serves static routes(e.g. /login renders fine)
-
Postgres service is in crash loop, repeatedly showing "Crashed N
minutes ago" in the dashboard
-
Error in deploy logs: catatonit:2 failed to exec pid1: No such file
or directory
-
Any route that needs DB hangs indefinitely (/pedidos, /importacoes)
-
Volume
postgres-volumeappears intact (data not lost, just can't boot) -
Source image: ghcr.io/railwayapp-templates/postgres-ssl
== Context ==
@marcolombardini (community member, PRO plan) mentioned yesterday in a
similar thread that this failure mode requires manual intervention on
the platform side: "a human agent will need to investigate the container
creation failures on the platform side."
I am on Hobby plan, but my production app (a furniture logistics
operation in Brazil) has been fully blocked by this for ~18 hours.
== Project info ==
- Project ID: 0597ee55-88e4-4c48-90f1-532f934bd010
- Environment ID: 8f755185-2ab8-476a-8235-913be0df5c0a
- Postgres Service ID: 44796b1c-5ebe-429a-b778-a55b7ea9d8dd
- App that depends on it: selfless-integrity
- Region: [VOU_COMPLETAR_DEPOIS_DO_PASSO_1.3]
- Last known healthy: May 19, ~22:20 UTC (just before GCP outage)
Could a Railway engineer please inspect the container creation for this
Postgres service and restore it? The volume appears intact, the issue
is purely on the container init side. Thanks a lot.
1 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Standard redeploys reuse a cached copy of the image, which is why your service keeps hitting the same entrypoint error after the outage. To fix it, open the command palette in your dashboard (Cmd/Ctrl+K) and run Redeploy source image on the Postgres service. This pulls ghcr.io/railwayapp-templates/postgres-ssl fresh and replaces the corrupted local copy. Your volume and data are not touched.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 28 days ago