a month ago
One specific Postgres service's panel won't open — clicking the service tile does nothing. The service is Online and serving production traffic normally. Other services in the same project (including the PITR backup) open fine. Browser console shows the panel's WebSocket to wss://backboard.railway.com/lww/... failing with 'WebSocket is closed before the connection is established.' Fails in normal + incognito + [different browser/network if you tested]. Project: Masjids.in Main, service: Postgres-jhpp.
3 Replies
a month ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • about 1 month ago
a month ago
Try selecting the service, press Cmd/Ctrl + K, then deploy from source.
0x5b62656e5d
Try selecting the service, press Cmd/Ctrl + K, then deploy from source.
a month ago
Thanks — but I don't think a redeploy applies here. This is a managed Postgres service that is Online and serving production traffic normally — it doesn't need redeploying, and I'd rather not restart the database. The actual problem is that the service panel won't open at all (clicking the tile does nothing), because its realtime WebSocket fails: the browser console shows wss://backboard.railway.com/lww/... — "WebSocket is closed before the connection is established." This happens in normal browsing, incognito, and a different browser. Other services in the same project (including the PITR backup) open fine. So it looks like a dashboard/WebSocket issue specific to this one service's panel, not a deployment problem.
Status changed to Solved creativestudiousa-droid • about 1 month ago
a month ago
Apologies. There was no issue with the service or the data. There was a UI bug which was preventing you from accessing it on the dashboard. This bug is now fixed. Sorry for the inconvenience. Let us know if you have further issues.
Status changed to Awaiting User Response Railway • about 1 month ago
Status changed to Solved sam-a • about 1 month ago