Hi Railway Support,

I'm experiencing a complete database connection failure on my project since today (Apr 21, 2026). My n8n service cannot connect to Postgres at all.

Project ID: ebac28ac-fc75-457b-9bb2-7225831d805c

Affected services:

- n8n service ID: 23d90301-23e4-4831-98be-af8bc4445a85

- Postgres service ID: eea7b4b6-1776-448a-a342-0607e3265062

- Region: us-east4-eqdc4a

Errors from n8n Deploy Logs (repeating every few seconds since ~07:50 GMT+7):

- Database connection timed out

- timeout exceeded when trying to connect

- Failed to hard-delete executions

Both services show status Online, and Postgres logs show only normal checkpoint activity — no errors on the database side itself.

I noticed the banner on Railway dashboard: "Degraded volume performance in EU-West" — I believe this incident is the root cause, as the n8n service cannot reach the Postgres volume.

Could you confirm whether this incident is affecting my services, and provide an ETA for resolution?

Thank you.