My PostgreSQL database has been down for 7 days due to WAL corruption caused by a Railway infrastructure outage. This was escalated to your team 6 days ago. I have received zero updates and zero resolution.

My photography portfolio website has been completely unreachable the entire time. I am losing real business every day this continues, and I am still being charged for a fully non-functional service.

This is unacceptable. I need a concrete status update and timeline today, or I will be migrating away.

Support ticket: https://station.railway.com/questions/ai-agent-replaced-my-data-volume-with-em-0db185be

Project ID: a80fba8e-c6fd-420e-9170-eb67e84dfbcb