Postgres volume filesystem not expanding after resize - production down 5 hours
alinamichelle
PROOP

2 months ago

Postgres stuck in crash loop after volume resize. Dashboard shows 20GB

with only 4GB used but filesystem was never expanded. Same issue as

multiple resolved Central Station threads where Railway manually ran

the filesystem resize.

Error: FATAL: could not write to file "pg_wal/xlogtemp.30": No space left on device

Volume ID: vol_5yyrdxpxdpuhc3qa

Project: thriving-communication (Pro plan)

Environment: production

Down since: ~12:30 PM today

Please help — production down 5 hours.

Closed

4 Replies

alinamichelle
PROOP

2 months ago

10+ hours down. No response. Pro plan customer. This is a known

Railway platform bug that has been fixed same-day for multiple

other customers this week. I need a Railway employee to manually

run resize2fs on volume vol_5yyrdxpxdpuhc3qa.

Production is completely down. Please escalate.


2 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response brody 2 months ago


2 months ago

Just a reminder that this is Discord and that comes with no guaranteed response from team member, or any support SLAs.

Going forward you might want to use our official forum for support.


alinamichelle
PROOP

2 months ago

Brody, thanks for your response and understood. However, I also have a Central Station thread open since yesterday with no response. Can you help?


2 months ago

Unfortunately, I cannot right now, I just felt that saying someone is better than leaving you hanging, as for your thread on the central station, it is still within the Pro plan's SLA of 3 days.

Going to close this thread out as a duplicate because that divides support's attention.


Status changed to Closed brody 2 months ago


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