5 months ago
My Postgres database crashed because the volume filledup (500MB at 96%)
When i try to resize the volume via UI, it fails with problem processing request.
i have backups from today but clicking it does nothing
i created a new postgres but need my data restoreed from the backup
project ID 361fb020-ceb2-b462-d83af5389b1a
old postgres service id f98043a6-94cc-48cc-48c6-bec7-738c63f06f4a
new postgres:postgres-Z0N6
Can you please help either
restore the backup to my new database or
force resize the old volume to 5GB so it can recover?
Thanks!!!
3 Replies
Status changed to Awaiting Railway Response brody • 5 months ago
Update: I tried pg_dump from my local machine and the old database is completely
unreachable. Getting "server closed the connection unexpectedly" error.
Volume resize also failed earlier. The old Postgres is completely dead.
Here's what I need:
-
Restore my latest backup (2026-02-04 23:07 UTC, 484MB) to my new
Postgres-ZON6 service in the same project. Both services are in the
same project so you should be able to see them.
-
If restoring to Postgres-ZON6 isn't possible, please provide a
downloadable link for the backup file so I can restore it manually.
This is a live production system (SMS platform) serving multiple clients
and has been down for several hours. Any help ASAP would be greatly appreciated.
Thank you.
5 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response noahd • 5 months ago
Could you try again today?
-# not for the team, just wanting to help, may be from the recent incidents
5 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 5 months ago