Postgres volume stuck on mount — production down 5+ hours (PRO)
erickcardeal
PROOP

2 months ago

PRO customer. Our Postgres volume (vol_5awa82phh3zemgcc) has been stuck on "Mounting volume on..." since ~08:40 UTC today. Production is completely down.

We have client appointments tomorrow (Friday) and all data is inaccessible. Already have a support ticket open: https://station.railway.com/support/postgres-volume-stuck-on-mount-product-5390c66d

We've tried: restart, redeploy, removing postmaster.pid via custom start command. Nothing works — the volume mount itself is stuck.

Need: backup restored to our new Postgres service (Postgres-B96M), or the volume unstuck. Any help from team appreciated.

Closed

1 Replies

2 months ago

Please do not create duplicate threads.


Status changed to Closed brody about 2 months ago


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