Hello Railway team,

My trial expired, and I have already switched my workspace to the Free plan. However, my existing PostgreSQL service remains offline. Attempting to deploy the database shows: “There was an error deploying the database.”

The original postgres-volume still appears attached. I need to export its latest data before the retention period ends.

I found a local backup dated July 28, 2026, and successfully tested its restoration. However, it does not contain subsequent changes, so it cannot replace the current database.

Could you please:

Explain why the existing PostgreSQL service cannot start on the Free plan.

Confirm whether a free recovery option is available, such as temporary access to run pg_dump or a secure database export.

Confirm the retention deadline for my existing volume.

Please do not delete, replace, reset, or reinitialize the original volume. Do not start my application backend or Redis. I am requesting guidance only; please explain any required changes before performing them.

I do not authorize a paid subscription or additional charges.

Please provide a secure channel if you need project identifiers or other private information.

Thank you.