2 hours ago
Postgres service in project Reinter portal (production) is stuck since your hardware failure notice from 6.9. 12:08 CET. Deploy log stops mid-startup at "Mounting volume on: ..." with no further output. Restart button now fails with "Problem processing request". Metrics tab also fails with "Failed to fetch". This has been down well past the promised 30-minute resolution window
1 Replies
2 hours ago
The host hardware event from September 6 at 10:08 UTC has been resolved and your volume data (about 221 MB) is intact. What happened is that the container was re-placed onto a healthy host during recovery but the Postgres process never finished starting, which is an occasional edge case after a host migration. A fresh deploy from your side will bring it back. Open the Postgres service, press Cmd+K (Ctrl+K on Windows/Linux) to open the command palette, and select "Redeploy source image". This re-pulls a clean image and starts a new container on the healthy host. Your volume data is preserved through the redeploy, so nothing will be lost. For mission-critical workloads we advise implementing a high-availability configuration when possible, so a single-host event does not take production down.
Status changed to Awaiting User Response Railway • about 2 hours ago
Status changed to Solved ivantrpcevski • about 2 hours ago