PR Environment not being created from GitHub PR
saurabhdas
PROOP

a month ago

We've faced multiple instances of PR environments not working. A PR created on GitHub is not resulting in a corresponding deployment on Railway.

There's no way to diagnose the issue. Please help.

Solved

4 Replies

Railway
BOT

a month ago

Your "sfk" project in the "starfolkai" workspace has 3 members and 4 services (coordinator, frontend, Postgres, website), all currently in a SUCCESS state with no PR environments visible. Per our docs, PR environments must be enabled in Project Settings > Environments, and PRs opened by users whose GitHub accounts are not in your workspace or invited to the project will not trigger a PR environment. If the PRs are opened by bots (e.g., Dependabot or Renovate), the "Enable Bot PR Environments" toggle must also be enabled. Could you confirm whether PR environments are enabled in your project settings and whether the PR authors are members of your workspace?


Status changed to Awaiting User Response Railway about 1 month ago


Railway

Your "sfk" project in the "starfolkai" workspace has 3 members and 4 services (coordinator, frontend, Postgres, website), all currently in a SUCCESS state with no PR environments visible. Per our [docs](https://docs.railway.com/environments#how-come-my-github-pr-wont-deploy), PR environments must be enabled in Project Settings > Environments, and PRs opened by users whose GitHub accounts are not in your workspace or invited to the project will not trigger a PR environment. If the PRs are opened by bots (e.g., Dependabot or Renovate), the "Enable Bot PR Environments" toggle must also be enabled. Could you confirm whether PR environments are enabled in your project settings and whether the PR authors are members of your workspace?

saurabhdas
PROOP

a month ago

  1. PR envs are enabled on our environment and have been enabled since the start
  2. PR was opened by me. This usually works, it is not working right now hence the escalation
  3. Other team members have also complained about this yesterday

This is blocking my entire team from testing. Need an urgent fix here please.


Status changed to Awaiting Railway Response Railway about 1 month ago


saurabhdas
PROOP

a month ago

Ok great I think it's working again thanks!


sam-a
EMPLOYEE

a month ago

Glad to hear it's working again! Don't hesitate to reach out if you run into any further issues.


Status changed to Awaiting User Response Railway about 1 month ago


Status changed to Solved sam-a about 1 month ago


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