Preview deployments stuck in QUEUED for 25+ min (service StageTools)
adrianamujicap
HOBBYOP

2 months ago

Project: nurturing-clarity (330bbf55-5483-4a67-ae8a-fa9431875937)

Service: StageTools (a083dd8c-207a-40e6-9328-3073f956a6e9)

Environment: preview (844ca6fc-2381-4601-96f1-423eb852025a)

Three deployments from branch dev are stuck in QUEUED status with zero build/deploy logs, no progress for 25+ minutes:

60abd289-3684-4f6a-8770-dbec053032ec (created 00:06 UTC)

e56f956a-950b-40e6-8239-05c07e82f286 (created 00:15 UTC)

f375335d-8223-4dff-ae3b-b4dbe2620dbd (created 00:21 UTC)

This matches the active incident 'Deployments are slow to progress' (YYU63JUO). Could you please clear/cancel the stuck queued deployments and/or manually trigger the latest one (commit 1807949) so our preview environment can go live again?

Solved

2 Replies

Railway
BOT

2 months ago

Apologies for the trouble. Your three deployments are queued at the platform level (0 of 3 workspace slots are in use, so this is not a concurrency issue on your side), which lines up with an ongoing incident affecting deployments across all regions: Deployments are slow to progress and are prone to timeout failure. You can cancel the two older queued deployments yourself from the service's deployments list and keep or re-trigger the latest one once the incident is resolved.


Status changed to Awaiting User Response Railway • about 2 months ago


2 months ago

Hey, this incident should be resolved now, sorry for the inconvenience!


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


Status changed to Solved dev • about 2 months ago


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