Price error
Anonymous
TRIALOP

2 years ago

Can someone tell me how is it possible to charge 30$ for a single project that took 500 MB of ram..

26 Replies

Anonymous
TRIALOP

2 years ago

c2a419a0-3800-4ec5-a7fd-e229dd460a4d


2 years ago

cpu and memory are not the only two resources you are charged for, hop on a computer so you can view the service level project cost breakdown


Anonymous
TRIALOP

2 years ago

My plan was exactly 5$, i payed 5$ EVERY month and now 32 randomly..

then why is it 32, im supposed to have 8GB of ram ect

1242860037756424400


2 years ago

it is not a fixed fee of $5, that is just the subscription cost


2 years ago

^


Anonymous
TRIALOP

2 years ago

welp alright


Anonymous
TRIALOP

2 years ago

how do i delete a credit card from there


2 years ago

so there was a misunderstanding on how billing is done on railway?


Anonymous
TRIALOP

2 years ago

i just cant find out how to disable my credit card, im paying this invoice and then will turn my sub off


Anonymous
TRIALOP

2 years ago

i wanna know how to delete the credit card when i already pay this


2 years ago

so you saw the billing breakdown and it was fair? no problem at all just a misunderstanding?


Anonymous
TRIALOP

2 years ago

i still think this is weird since i have the exact same services always and getting 32$ for no reason when i always got 5


2 years ago

yep but remember what brody said, cpu and memory is not the only thing that you're billed


2 years ago

go to here
https://railway.app/account/usage
and see the breakdown, if you can send a screenshot to us would help


Anonymous
TRIALOP

2 years ago

yeah thats why i dont wanna really pay this amount anymore and wanna remove my credit card from there

1242861845447053300


2 years ago

and if you just want to cancel your subscription, go to here


2 years ago

click on manage subscription button


Anonymous
TRIALOP

2 years ago

but, the credit card would be removed automatically?


Anonymous
TRIALOP

2 years ago

i only see this

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2 years ago

🤔


2 years ago

will let brody take over for now


2 years ago

i dont see a card there?


2 years ago

in theory you're not in hobby plan anymore so it should not be billed, but i'll wait brody for the answer


Anonymous
TRIALOP

2 years ago

so it wont send any more request to the bank?


2 years ago

you are not on a plan, so no


Anonymous
TRIALOP

2 years ago

alright thanks


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