Prisma connection error (Neon)

3 months ago

i'm getting this error quite often:

PostgreSQL connection: Error { kind: Db, cause: Some(DbError { severity: "FATAL", parsed_severity: Some(Fatal), code: SqlState(E57P01), message: "terminating connection due to administrator command", detail: None, hint: None, position: None, where_: None, schema: None, table: None, column: None, datatype: None, constraint: None, file: Some("postgres.c"), line: Some(3318), routine: Some("ProcessInterrupts") }) }

Occationally multiple times per second. I have no idea what causes this, I cannot reproduce it locally when I connect to the same database, so unsure whether this is railway related or neon (the database hosting provider).

Any ideas?

Thanks in advance!

Awaiting User Response

3 Replies

3 months ago

This is likely related to neon and connection limits that they have.


Status changed to Awaiting User Response railway[bot] 3 months ago


varun050303FREE

2 months ago

prisma:error Error in PostgreSQL connection: Error { kind: Db, cause: Some(DbError { severity: "FATAL", parsed_severity: Some(Fatal), code: SqlState(E57P01), message: "terminating connection due to administrator command", detail: None, hint: None, position: None, where_: None, schema: None, table: None, column: None, datatype: None, constraint: None, file: Some("postgres.c"), line: Some(3289), routine: Some("ProcessInterrupts") }) }
getting the same issue for koyeb database service


Status changed to Awaiting Railway Response railway[bot] 3 months ago


2 months ago

Hello,

We don't have any restrictions on outbound connections in anyway shape or form.

You would need to get in contact with the external database providers for support with their databases.

Best,
Brody


Status changed to Awaiting User Response railway[bot] 3 months ago


Prisma connection error (Neon) - Railway Help Station