Private GitHub repo stays Not Authorized after full Railway App reinstall
estebanfuentesf-pixel
FREEOP

6 hours ago

Hi Railway team,

I am unable to connect a private GitHub repository because Railway continues to report it as "Not Authorized", even after a complete GitHub App reinstall and account reconnection.

Repository:

estebanfuentesf-pixel/jobhunter-ai-latam

Repository state:

  • Private
  • Owned directly by GitHub account estebanfuentesf-pixel
  • Branch: main
  • Repository is accessible normally from GitHub and via Git/SSH.

Railway GitHub integration state:

  • GitHub connected as estebanfuentesf-pixel

  • Railway App installed

  • Railway App explicitly granted access ONLY to:

    estebanfuentesf-pixel/jobhunter-ai-latam

I already performed a complete clean remediation:

  1. Disconnected GitHub from Railway Account Integrations.
  2. Completely uninstalled Railway App from GitHub.
  3. Verified the Railway App installation was removed.
  4. Reconnected GitHub from Railway.
  5. Reinstalled Railway App from scratch.
  6. Selected only estebanfuentesf-pixel/jobhunter-ai-latam.
  7. Completed Install & Authorize.
  8. Logged the Railway CLI out and back in with a fresh authentication.
  9. Waited five minutes for propagation.
  10. Retested repository access 20 consecutive times.

Railway CLI authentication succeeds.

However, the Railway GraphQL API continues to return:

githubRepo(fullRepoName: "estebanfuentesf-pixel/jobhunter-ai-latam")

=> Not Authorized

githubRepoBranches(owner: "estebanfuentesf-pixel", repo: "jobhunter-ai-latam")

=> GitHub Repo not found / Not Authorized

The same result persisted for 20 checks over approximately five minutes after the clean reinstall.

A deployment/service connection attempt previously also failed with:

"User does not have access to the repo"

Example Railway GraphQL trace IDs observed for this issue:

  • 2539642789393980180
  • 2742864941666283707

The GitHub repository itself is healthy and the Railway App currently shows the repository explicitly selected in GitHub.

Could you please check whether there is a stale or broken GitHub App installation/account mapping on Railway's side and re-sync the GitHub repository authorization for my account?

This is currently blocking a controlled deployment validation.

No secrets, API keys, credentials, or production database data are included in this report.

Thank you.

$10 Bounty

0 Replies

Railway
BOT

6 hours ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway about 6 hours ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...