2 hours ago
Hello, I've been a member since July 2025 and I noticed all my services to day shut down for no apparent reason.. I assume it was probably because of the RAM usage spiking on one of my service. However, when I checked my plan, it says I only have 24vCPU/RAM and I was a member since last year back when the offer was 32vCPU/RAM. Please help me out.
3 Replies
There has been 2 instances that ALL MY PROJECTS AND SERVICES JUST SHUT DOWN..
Everything is offline. I don't get it. I haven't reached my monthly limit yet that I set. This is costing my business A LOT./
2 hours ago
When your services are shut down, were you given an email or notice or anything that might hint at why? Also, when it happens, it's not from a missed bill right?
And just to make sure I understand, the 24vCPU and 24 GB RAM limit showed up immediately after your projects/services were shut down?
2 hours ago
I'll also escalate this for you
2 hours ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response Railway • about 2 hours ago