Pro Plan clarification
rafi170996
HOBBYOP

a year ago

i want to subscribe the pro plan in railway and want to migrate my DB and non-production environment to the railway can you kindly explain me clearly with volume and storage and memory and all.

Solved

11 Replies

rafi170996
HOBBYOP

a year ago

No am just asking for to claritfy the things


clashing
HOBBY

a year ago

You can see every bit of that information on the pricing page: https://railway.com/pricing

1399293734180487209


clashing
HOBBY

a year ago

The max limits of each plan means that once your services/deployments hit these threaholds, then it won't scale further


rafi170996
HOBBYOP

a year ago

but while am going to pay for pro plan it says like you should pay the unpaid invoice so i came here to ask the waver of that we are using first time we are not aware of it so only it happened we are planning to go with your railway ap for next pro plan so kindly do the needful for us to avoid the unpaid invice bill.


rafi170996
HOBBYOP

a year ago

we are planning to go with pro plan with number of projects so kindly do the needful


a year ago

I’m sorry, but I don’t understand what you’re saying here. If you have an unpaid invoice, you will need to pay it.


rafi170996
HOBBYOP

a year ago

ya but we are not aware of this i was taught that $5 is okay for us just seeing the spec and configuration but memory based you have charged i can't seen that so only asking for discard or so only asking for waver if you do this means we have planning to subscribe pro plan


a year ago

I’m sorry, but the Railway Team does not issue refunds just because your service used too many resources, unless there was a bug.


rafi170996
HOBBYOP

a year ago

but we don't aware of this by mistakenly it happens so kindly do the needfull to us we are waiting to subscribe the pro plan too


a year ago

Hello,

I have checked the invoice in question, and I can confirm there are no mistakes with it, and, most notably, it is not an outrageous bill. You used the resources outlined on the invoice and were charged accordingly for them.

So, I'm sorry, but we cannot accommodate this request to void the valid invoice.

To continue using the platform on any plan, you will need to pay the invoice.

Best,

Brody


a year ago

!s


Status changed to Solved brody 11 months ago


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