Pro plan: volume resize field locked/disabled despite active Pro subscription
dawncam
PROOP

12 days ago

My Postgres volume is at 100% capacity (postgres-volume), which is blocking all writes to my database — I'm getting psycopg2.errors.DiskFull / "No space left on device" errors when trying to load data.

I upgraded to the Pro plan specifically to resolve this and have confirmed the upgrade is active on my account. However, when I go to the volume's settings to resize it, the size input field is locked/disabled and won't accept any changes, even though Pro should allow self-serve resizing up to 1TB.

I've already tried:

  • Hard refreshing the dashboard and logging out/back in
  • Confirming the Pro plan shows as active in my billing/account settings

Could you help me either:

  1. Unlock the resize field so I can self-serve increase the volume size, or
  2. Manually resize the volume on your end to at least 30GB

This is currently blocking a production data load, so I'd appreciate help as soon as possible.

Solved

2 Replies

Status changed to Awaiting Railway Response Railway 12 days ago


12 days ago

Your upgrade applied correctly and your plan supports resizing this volume up to 1TB. It's sitting at the old 5GB limit because existing volumes don't grow automatically when a plan changes, so you'll need to bump it once manually. The size value shown on the volume's settings page isn't itself editable; use the "Grow" (or "Live resize") button next to it, which opens a picker where you choose the new size. Once it's resized your writes should clear. If the volume still reports full or your database keeps restarting after resizing, reply here and we'll take a closer look.


Status changed to Awaiting User Response Railway 12 days ago


noahd

Your upgrade applied correctly and your plan supports resizing this volume up to 1TB. It's sitting at the old 5GB limit because existing volumes don't grow automatically when a plan changes, so you'll need to bump it once manually. The size value shown on the volume's settings page isn't itself editable; use the "Grow" (or "Live resize") button next to it, which opens a picker where you choose the new size. Once it's resized your writes should clear. If the volume still reports full or your database keeps restarting after resizing, reply here and we'll take a closer look.

dawncam
PROOP

12 days ago

Thank you so much!!!!


Status changed to Awaiting Railway Response Railway 12 days ago


Status changed to Solved Railway 12 days ago


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