Pro workspace limits at 24vCPU/RAM though a pro plan customer since July '25

2 months ago

Workspace id: 5b30980f-e158-4201-8cbf-bdf64ba3704f

Unsure if this is an actual issue, interpreted it as such + was told to create a #✋|help by lovely uxuz

Has been in this state pretty much ever since the rollout of the new limits

Problem:... shouldn't it be 32 vCPU/RAM?

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Solved

6 Replies

Railway
BOT

2 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response Railway 2 months ago


2 months ago

I've put you back on 32/32


You're right, your workspace should be 32/32, and you've been put back. The cause: a billing/subscription event was incorrectly bumping grandfathered Pro accounts (like yours, from before the new-limits rollout) to the newer 24 vCPU/GB version. We have a fix in review that stops billing events from touching your limits version, so it won't reset on you again. Thanks for flagging it. — Angelo


Status changed to Awaiting User Response Railway 2 months ago


Follow-up: the fix for this just merged, billing and subscription events will no longer bump grandfathered Pro accounts off the 32/32 limits. You're set at 32/32 and it'll stay there now. Thanks for flagging it. — Angelo


2 months ago

incredible, back to 24

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Attachments


2 months ago

Okay, I will look into this.


2 months ago

You are back on 32/32, and I have merged a fix that will prevent the limits downgrade from happening again.


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 2 months ago


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