Problem
afm8253-hue
FREEOP

5 hours ago

Hello Railway Support Team,

My workspace has been restricted with the reason “ToS Violation”.

I believe this may have been a mistake or misunderstanding. I did not intentionally violate Railway’s Terms of Service.

Could you please manually review my workspace and let me know if there is anything I need to remove or change to comply with the Terms of Service?

I am willing to make any necessary changes and follow Railway’s rules.

Thank you for reviewing my case.

Awaiting User Response

3 Replies

Railway
BOT

5 hours ago

We're not able to share the specifics of why a workspace restriction was applied. There is no action on your side, such as upgrading or adding a payment method, that will lift this restriction.


Status changed to Awaiting User Response Railway about 5 hours ago


Status changed to Solved afm8253-hue about 5 hours ago


afm8253-hue
FREEOP

5 hours ago

Hello Railway Support Team,

My workspace has been restricted with the reason “ToS Violation”.

I believe this may have been a mistake or misunderstanding. I did not intentionally violate Railway’s Terms of Service.

Could you please manually review my workspace and let me know if there is anything I need to remove or change to comply with the Terms of Service?

I am willing to make any necessary changes and follow Railway’s rules.

Thank you for reviewing my case.


Status changed to Awaiting Railway Response Railway about 5 hours ago


sam-a
EMPLOYEE

3 hours ago

We understand the frustration, and we appreciate you reaching out again. We're not able to share the specifics of why a workspace restriction was applied, and there is no action on your side that will lift this restriction.


Status changed to Awaiting User Response sam-a about 3 hours ago


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