a month ago
I paid for the plan, but it says Trial Expired, even though I've already paid for everything and the plan should have been connected.
1 Replies
a month ago
I will escalate this to the team!
@Jesse open your own help thread so I can also escalate it! 🙂
a month ago
!t
a month ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response medim • about 1 month ago
a month ago
just wait, the team will get back to you
a month ago
if you can get the invoice number in advance and send it here, that would help
a month ago
You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.
To continue using Railway, you'll need to upgrade to a paid plan again.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
!s
Status changed to Solved brody • 27 days ago