a year ago
I paid for the plan, but it says Trial Expired, even though I've already paid for everything and the plan should have been connected.
8 Replies
a year ago
I will escalate this to the team!
@Jesse open your own help thread so I can also escalate it! 🙂
a year ago
!t
a year ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response medim • 12 months ago
a year ago
just wait, the team will get back to you
a year ago
if you can get the invoice number in advance and send it here, that would help
a year ago
You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.
To continue using Railway, you'll need to upgrade to a paid plan again.
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
!s
Status changed to Solved brody • 12 months ago