Problem with payment - Railway Help Station

Problem with payment

Anonymous

FREEOP

10 months ago

So, i finished my trial, and now trying to get the hobby 5$ Plan

I entered my prepaid card details then asks for my confirmation

I opened my card app to confirm and found that it asks for only 1$ not 5

And even after accepting, I don't see any credits added.

Any solution why it asks for 1$ and not 5$ ?

And why not credits added?

Solved

1 Replies

10 months ago

Hey, Railway will charge $1 to verify your card and charge the subscription fee (in this case $5) after the verification is complete. The $1 charged for the verification will of course be refunded. Generally speaking, Railway does not accept prepaid cards, I would advise you to try again using a different type of card.

Status changed to Solved angelo-railway • 10 months ago