Problem with purchasing the Hobby plan and billing
jimmy2038
HOBBYOP

2 years ago

After several attempts to enter my virtual bank card number, Railway says the card is being declined. Following that, it states, 'You can no longer pay this invoice on Stripe. Please contact Railway (billing@railway.app), who can issue a new invoice or offer you an alternative payment method.'

Solved

1 Replies

2 years ago

Make sure you billing@railway.app from the email associated with your Railway account, then just wait for a response


Status changed to Solved Railway about 2 years ago


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