Problem with purchasing the Hobby plan and billing
jimmy2038
HOBBYOP

2 years ago

Sorry if I'm reposting this because I can't reply. I've already sent a message to billing@railway.app, but it's the automated responder that replies to me.

(After several attempts to enter my virtual bank card number, Railway says the card is being declined. Following that, it states, 'You can no longer pay this invoice on Stripe. Please contact Railway (billing@railway.app), who can issue a new invoice or offer you an alternative payment method.')

1 Replies

2 years ago

No worries, you just need to wait for Railway's team to respond, they'll get back to you

The automated message is just there to tell you that they've received the email


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