Problem with subscription
mh
FREEOP

a year ago

I went to the website, added the card, the balance was debited from my account and I'm still on the trial plan…

Solved

5 Replies

mh
FREEOP

a year ago

N/A

mh
FREEOP

a year ago

I have the receipt from Stripe if needed

npastor22
HOBBY

a year ago

I want to cancel the plan and I don’t know how I can do that

brody
EMPLOYEE

a year ago

Hello,

You paid the December 2024 invoice, but you left it unpaid for long enough that we canceled your plan to prevent a build up of unpaid invoices.

You will now need to upgrade to Hobby again because it is no longer December 2024.

brody
EMPLOYEE

a year ago

!s

Status changed to Solved brody • about 1 year ago

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