23 days ago
Hello, today several deployments experienced problems and crashed. The problem is that after restarting the service, I can't access Strapi. I don't know if the data was corrupted by mistake, but I can't log in with any of the users we've been working with for months. Could you help me?
At the moment everything seems to be working, but my doubts are about the existing data, or if something strange happened during the redeployment.
2 Replies
23 days ago
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Status changed to Open Railway • 23 days ago
21 days ago
if Strapi is up but your users are gone / login stopped working, I would first check that Strapi is still pointing to the same Postgres database as before.
after a crash/redeploy it is easy to accidentally point the app at a new empty DB, especially if a new Postgres service was created. compare the DATABASE_* vars in Strapi with the original Postgres service vars.
also make sure your Strapi secrets did not change: APP_KEYS, JWT_SECRET, ADMIN_JWT_SECRET. if those changed, auth can look broken even when the DB data is still there.