Production down — persistent CREATE_CONTAINER failures in US West
brettcale312
HOBBYOP

a month ago

Production-down on US West, multiple consecutive deploys failing at CREATE_CONTAINER with persistent infrastructure errors per Railway's own diagnose. Community thread: https://station.railway.com/questions/container-creation-failing-after-us-west-136e3c67. Service trial running for beta vendors who are actively impacted. Any chance of a manual nudge from the infra team?

4 Replies

kadimazaire-max
FREE

a month ago

Having issues with this :/


brettcale312
HOBBYOP

a month ago

Yes. I'm still down as well


brettcale312
HOBBYOP

a month ago

Here's what fixed it for me after hours of failed deploys:

The root cause turned out to be that Railway's internal networking (postgres.railway.internal) was broken by the outage — but the error message ("password authentication failed") was misleading. The password was fine; the private network just couldn't route to Postgres.

Fix: Switch DATABASE_URL in your app service's Variables from the internal URL to the public/external URL.

  1. Go to your Postgres service → Variables tab
  2. Copy the value of DATABASE_PUBLIC_URL (looks like postgresql://postgres:...@.proxy.rlwy.net:/railway)
  3. Go to your app service → Variables → edit DATABASE_URL → paste the public URL
  4. Save — service restarts automatically

The public URL routes through Railway's TCP proxy instead of the broken private network. Your app will connect fine and your data is untouched.

Note: this will incur small egress fees (Railway warns about this with a yellow icon) but it's negligible — fractions of a cent per connection. You can switch back to the internal URL once Railway confirms private networking is fully restored in US West.


kadimazaire-max
FREE

a month ago

Thanks, will try shortly


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