Production down, site generating 0 revenue, AI cannot fix
chunter1204
PROOP

15 days ago

I need a human support agent with database access immediately.

CRITICAL ISSUE:

  • My production Ghost site is down (502 errors on all traffic)
  • Root cause: knex_migrations_lock stuck in MySQL after database migration
  • Site has been down 15+ minutes causing revenue loss every minute
  • Railway AI agent has confirmed the issue but cannot fix it
  • I have been given CLI commands but I do not use CLI
  • I need a Railway human to manually clear the migration lock from the database

Project: 8b4ae9f6-2535-43d6-bbfe-670f674f788c

Ghost: 514e1f17-a7c4-442c-b781-e4878098a3ef

MySQL: 7151d9b3-9afe-49d3-bea8-9dacfe933429

Environment: production

This is urgent. My business is losing money. I need a human to take action now.

Solved$20 Bounty

1 Replies

Railway
BOT

15 days ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway 15 days ago


chunter1204
PROOP

15 days ago

MY SITE IS DOWN AFTER THE MIGRATION. WHERE IS FUCKING SUPPORT?!


Status changed to Solved chunter1204 15 days ago


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