Production down, site generating 0 revenue, AI cannot fix
chunter1204
PROOP
15 days ago
I need a human support agent with database access immediately.
CRITICAL ISSUE:
- My production Ghost site is down (502 errors on all traffic)
- Root cause: knex_migrations_lock stuck in MySQL after database migration
- Site has been down 15+ minutes causing revenue loss every minute
- Railway AI agent has confirmed the issue but cannot fix it
- I have been given CLI commands but I do not use CLI
- I need a Railway human to manually clear the migration lock from the database
Project: 8b4ae9f6-2535-43d6-bbfe-670f674f788c
Ghost: 514e1f17-a7c4-442c-b781-e4878098a3ef
MySQL: 7151d9b3-9afe-49d3-bea8-9dacfe933429
Environment: production
This is urgent. My business is losing money. I need a human to take action now.
1 Replies
Railway
BOT
15 days ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 15 days ago
chunter1204
PROOP
15 days ago
MY SITE IS DOWN AFTER THE MIGRATION. WHERE IS FUCKING SUPPORT?!
Status changed to Solved chunter1204 • 15 days ago