Production down, site generating 0 revenue, AI cannot fix
chunter1204
PROOP

2 months ago

I need a human support agent with database access immediately.

CRITICAL ISSUE:

  • My production Ghost site is down (502 errors on all traffic)
  • Root cause: knex_migrations_lock stuck in MySQL after database migration
  • Site has been down 15+ minutes causing revenue loss every minute
  • Railway AI agent has confirmed the issue but cannot fix it
  • I have been given CLI commands but I do not use CLI
  • I need a Railway human to manually clear the migration lock from the database

Project: 8b4ae9f6-2535-43d6-bbfe-670f674f788c

Ghost: 514e1f17-a7c4-442c-b781-e4878098a3ef

MySQL: 7151d9b3-9afe-49d3-bea8-9dacfe933429

Environment: production

This is urgent. My business is losing money. I need a human to take action now.

Solved$20 Bounty

1 Replies

Railway
BOT

2 months ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway • 2 months ago


chunter1204
PROOP

2 months ago

MY SITE IS DOWN AFTER THE MIGRATION. WHERE IS FUCKING SUPPORT?!


Status changed to Solved chunter1204 • 2 months ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...