Production PostgreSQL data accidentally deleted – need snapshot / PITR recovery
a-soto-velasquez
HOBBYOP

2 months ago

Hello Railway team,

We accidentally deleted production data from our PostgreSQL database.

The schema and tables still exist, but all records were removed.

This happened today around 9:00 PM (UTC-5 / Peru time).

We do not have a manual backup.

Is there any internal snapshot, system backup, or point-in-time recovery available before the deletion?

Project: Shirpao

Service: PostgreSQL (Production)

Region: US West (California)

We have not performed any new writes, deployments, migrations, or restarts after the incident.

Thank you very much for your help.

Solved

1 Replies

angelo-railway
EMPLOYEE

2 months ago

Unfortunately, Railway doesn't maintain automatic snapshots or point-in-time recovery for PostgreSQL databases—backup configuration is on you through our Backups feature. Since you don't have a manual backup set up, there's no system-level backup we can restore from.

Massive apologies,
Angelo

Status changed to Awaiting User Response Railway • 2 months ago

Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 2 months ago

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