Production Railway app returns This site can’t be reached while staging works fine with identical setup
Anonymous
FREEOP

6 months ago

Hello Railway Support,

I'm experiencing an issue with my production Railway deployment where the generated URL returns a 404 "Application not found" error, while my staging environment works perfectly with identical configuration.

Environment Details:

- Staging URL: https://qall1k2j.up.railway.app (white_check_mark emoji Working)

- Production URL: https://s1qn7c7z.up.railway.app (x emoji Returns 404)

- Project: NestJS API application

- Branch: main (production), staging (staging)

What I've Verified:

white_check_mark emoji Production project shows as "deployed" in Railway dashboard

white_check_mark emoji Build and deployment completed successfully

white_check_mark emoji Environment variables are correctly configured

white_check_mark emoji Start commands and build settings match staging

white_check_mark emoji No errors in deployment logs

white_check_mark emoji DNS propagation is working (api.seamless.finance resolves to s1qn7c7z.up.railway.app)

Expected Behavior:

Production URL should return API health check response like staging:

{"status":"error","code":404,"message":"Application not found","request_id":"..."}

Actual Behavior:

Production URL returns:

This site can’t be reached

Check if there is a typo in api.seamless.finance.

DNS_PROBE_FINISHED_NXDOMAIN

Test Commands:

- curl https://qall1k2j.up.railway.app/api/v1/healthwhite_check_mark emoji Works

- curl https://s1qn7c7z.up.railway.app/api/v1/healthx emoji 404 error

Could you please help investigate why the production Railway URL is not routing to my deployed application?

Thank you!

Solved$10 Bounty

1 Replies

Railway
BOT

6 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


6 months ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open brody 6 months ago


Status changed to Solved Anonymous 6 months ago


Loading...