Project Accidentally Deleted & Deploy Limit Reached
Anonymous
FREEOP

a month ago

Subject: Urgent Help - Project Accidentally Deleted & Deploy Limit Reached

Dear Railway Support Team,

My name is Kavindu Kaweeshara. I accidentally deleted my Railway project

while troubleshooting with a developer.

Project Details:

Problem:

  1. Project was accidentally deleted
  2. Now cannot redeploy due to free plan limit
  3. This is an educational LMS for Advanced Level Chemistry students in Sri Lanka

Request:

Please help me either:

  • Restore my deleted project, OR
  • Reset my free plan usage so I can redeploy

This platform helps underprivileged students access quality education.

Your help would mean a lot to our students.

Thank you,

kaindu kaweeshvara

Solved

3 Replies

Railway
BOT

a month ago

Your project with the "Chem" service and its Postgres database is still active and showing successful deployments, so it has not been deleted. You can access it from your workspace dashboard. If you're running into a specific error when deploying, please share the exact error message so we can help.


Status changed to Awaiting User Response Railway about 1 month ago


Railway

Your project with the "Chem" service and its Postgres database is still active and showing successful deployments, so it has not been deleted. You can access it from your [workspace dashboard](https://railway.com). If you're running into a specific error when deploying, please share the exact error message so we can help.

Anonymous
FREEOP

a month ago

but it says serice will be deleted


Status changed to Awaiting Railway Response Railway about 1 month ago


Railway
BOT

a month ago

Your project and services are still running with successful deployments, so nothing has been deleted yet. The warning you're seeing is because your workspace is currently in an inactive billing state. You can resolve this by visiting your workspace billing page to activate your subscription, which will clear the deletion warning.


Status changed to Awaiting User Response Railway about 1 month ago


Status changed to Solved Anonymous about 1 month ago


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