a month ago
Subject: Urgent Help - Project Accidentally Deleted & Deploy Limit Reached
Dear Railway Support Team,
My name is Kavindu Kaweeshara. I accidentally deleted my Railway project
while troubleshooting with a developer.
Project Details:
- Project ID: c15babe9-2975-4069-8bc0-5bab0e1289d9
- Account Email: kaweeshvarak1@gmail.com
- GitHub Repo: https://github.com/kavindukaweeshvara/Chem
Problem:
- Project was accidentally deleted
- Now cannot redeploy due to free plan limit
- This is an educational LMS for Advanced Level Chemistry students in Sri Lanka
Request:
Please help me either:
- Restore my deleted project, OR
- Reset my free plan usage so I can redeploy
This platform helps underprivileged students access quality education.
Your help would mean a lot to our students.
Thank you,
kaindu kaweeshvara
3 Replies
a month ago
Your project with the "Chem" service and its Postgres database is still active and showing successful deployments, so it has not been deleted. You can access it from your workspace dashboard. If you're running into a specific error when deploying, please share the exact error message so we can help.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
Your project with the "Chem" service and its Postgres database is still active and showing successful deployments, so it has not been deleted. You can access it from your [workspace dashboard](https://railway.com). If you're running into a specific error when deploying, please share the exact error message so we can help.
a month ago
but it says serice will be deleted
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Your project and services are still running with successful deployments, so nothing has been deleted yet. The warning you're seeing is because your workspace is currently in an inactive billing state. You can resolve this by visiting your workspace billing page to activate your subscription, which will clear the deletion warning.
Status changed to Awaiting User Response Railway • about 1 month ago
Status changed to Solved Anonymous • about 1 month ago