10 days ago
I keep getting this error on the screen
Canvas loading slowly
The canvas is taking longer than expected to load. Please wait or try refreshing the page.
5 Replies
9 days ago
We're aware of an issue affecting canvas loading for some users and are actively tracking it. In the meantime, waiting a few minutes or refreshing the page typically resolves it. Your deployed services are not affected by this.
Status changed to Awaiting User Response Railway • 9 days ago
9 days ago
Update: This has been insanely tricky to track down, given how elusive it has been for us to reproduce, but we believe we have shipped a fix. Could you let me know if you see any improvements?
9 days ago
Canvas still not loading since this morning.
Status changed to Awaiting Railway Response Railway • 9 days ago
bugfreev587
Canvas still not loading since this morning.
9 days ago
Do you see any errors?
Status changed to Awaiting User Response Railway • 9 days ago
8 days ago
Can you please share some info that will help us get to the bottom of it
What project are you seeing issues on?
Is it all projects or just a single project?
Does the /dashboard or /account page work?
Does it eventually still load? (after 30s, 1min, never)
Do you see any console errors?
Do you see any errors in the network requests?
Could you share a screenshot of what you are seeing