3 months ago
I keep getting this error on the screen
Canvas loading slowly
The canvas is taking longer than expected to load. Please wait or try refreshing the page.
5 Replies
3 months ago
We're aware of an issue affecting canvas loading for some users and are actively tracking it. In the meantime, waiting a few minutes or refreshing the page typically resolves it. Your deployed services are not affected by this.
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
Update: This has been insanely tricky to track down, given how elusive it has been for us to reproduce, but we believe we have shipped a fix. Could you let me know if you see any improvements?
3 months ago
Canvas still not loading since this morning.
Status changed to Awaiting Railway Response Railway • 3 months ago
bugfreev587
Canvas still not loading since this morning.
3 months ago
Do you see any errors?
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
Can you please share some info that will help us get to the bottom of it
- What project are you seeing issues on?
- Is it all projects or just a single project?
- Does the /dashboard or /account page work?
- Does it eventually still load? (after 30s, 1min, never)
- Do you see any console errors?
- Do you see any errors in the network requests?
- Could you share a screenshot of what you are seeing
Status changed to Solved jake • 3 months ago