project canva not loading
wreckitra
PROOP

10 days ago

I keep getting this error on the screen
Canvas loading slowly

The canvas is taking longer than expected to load. Please wait or try refreshing the page.

Awaiting User Response

5 Replies

9 days ago

We're aware of an issue affecting canvas loading for some users and are actively tracking it. In the meantime, waiting a few minutes or refreshing the page typically resolves it. Your deployed services are not affected by this.


Status changed to Awaiting User Response Railway 9 days ago


9 days ago

Update: This has been insanely tricky to track down, given how elusive it has been for us to reproduce, but we believe we have shipped a fix. Could you let me know if you see any improvements?


bugfreev587
PRO

9 days ago

Canvas still not loading since this morning.


Status changed to Awaiting Railway Response Railway 9 days ago


bugfreev587

Canvas still not loading since this morning.

Do you see any errors?


Status changed to Awaiting User Response Railway 9 days ago


8 days ago

Can you please share some info that will help us get to the bottom of it

  • What project are you seeing issues on?

  • Is it all projects or just a single project?

  • Does the /dashboard or /account page work?

  • Does it eventually still load? (after 30s, 1min, never)

  • Do you see any console errors?

  • Do you see any errors in the network requests?

  • Could you share a screenshot of what you are seeing


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