a month ago
Hello,
I have an issue with my WordPress service in the "Comunidad WP" project. The service is stuck in an infinite crash loop because there is a phantom volume that gets automatically mounted every time it attempts to start.
Details:
Project ID: 6e3c0c20-c70e-4756-9c23-ff8849ed6999
WordPress Service ID: d0a89063-3132-4bf6-be6b-4d9514ba4741
Phantom Volume: vol_ex8j5haqpcco5ay6
Mount Path: /var/lib/containers/railwayapp/bind-mounts/d7c25ad2-4ca4-48fb-a7a8-4242d6d2c6e2/vol_ex8j5haqpcco5ay6
The volume does not appear in the Railway UI, but it is automatically mounted on every startup attempt, causing the container to fail and restart continuously.
Request: Please remove this phantom volume from the service database so that WordPress can run normally again.
Thank you.
3 Replies
a month ago
The project you referenced is not associated with the account you used to open this thread (sistemas.anpr@gmail.com), so we cannot access it to investigate. If this project belongs to a different Railway account, please share the project URL here or open a new thread from the account that owns it so we can look into the phantom volume.
Status changed to Awaiting User Response Railway • 28 days ago
Railway
The project you referenced is not associated with the account you used to open this thread (sistemas.anpr@gmail.com), so we cannot access it to investigate. If this project belongs to a different Railway account, please share the project URL here or open a new thread from the account that owns it so we can look into the phantom volume.
a month ago
Hi,
This is actually my account, and the project belongs to it.
Could you please verify again? The affected project ID is:
6e3c0c20-c70e-4756-9c23-ff8849ed6999
And the affected WordPress service ID is:
d0a89063-3132-4bf6-be6b-4d9514ba4741
If needed, I can also provide the project URL. Please let me know what additional information you require to investigate the phantom volume issue.
Thank you.
Status changed to Awaiting Railway Response Railway • 28 days ago
a month ago
The project you linked is not accessible from the account used to open this thread (sistemas.anpr@gmail.com). Your screenshots show you are logged into a workspace called "ASPAL" with a Pro plan, which is a different account. Please open a new support thread while logged into the account that owns the "Comunidad WP" project so we can investigate and address the phantom volume.
Status changed to Awaiting User Response Railway • 28 days ago
Status changed to Closed brody • 28 days ago