Try aborting the deployment and redeploy.

I tried aborting and redeploying as suggested, but the new deployment (b294ac9b, Postgres, production) is stuck in DEPLOYING with no logs — the infra itself is down. We got the "hardware failure" notification for the server hosting our Postgres volume. This is our production DB and our whole platform is down since ~11:57 UTC — this is urgent. Can you migrate/restore the volume or give an ETA?

It's an server outage, and as the notification says the team is working on it to get it fixed, just wait a bit, if its still not fixed, try Redeploy the source image

Open your postgres service > Open the command pallete (Ctrl-K) > select Redeploy source image

I have the same problem on my service. Identical, hardware issue. 30 minutes passed, nothing happened.

i think we need only to wait a bit more, if is a hardware issue can take more than the time stablished in an automatic message ( happens the same to me) to avoid issues with database i recomend use High availability db

Because the node is offline Railway can't pull any data from the volume, and thus can't deploy to another mode. You can try restoring a backup from the backup tab if possible. If you have any external backups you can temporarily Create a new service with this backup. If you don't have any of these then unfortunately you're gonna have to wait.

Hi, could you please provide an estimated time for resolution? We've already been waiting for over 70 minutes, and this outage is directly impacting our business. Our customers cannot use our service, and we're losing revenue every minute. Even an approximate ETA would help us communicate with our clients. Thank you.

I'm not a Raiway staff member so i cant give an estimate, sorry

Looks like its back online

thank you , it's resolved finnaly