Project Disappeared from Trial to Subcription
Anonymous
HOBBYOP

15 days ago

Hi there,

I had a database project on Railway during my free trial. That expired yesterday and I subscribed to a paid plan, but it seems my prior database project is completely gone.

Is there any way to check for prior database projects on my account? Is there a way to restore the trial project now that I have a paid plan.

I would expect the project to pause, not be deleted.

Thanks!

Solved

2 Replies

Railway
BOT

15 days ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


brody
EMPLOYEE

15 days ago

Hello,

Restoring your services is a manual process.

You must manually redeploy the services that were shut down.

https://docs.railway.com/reference/pricing/faqs#my-services-were-stopped-what-do-i-do

Best,

The Railway Team


Status changed to Awaiting User Response Railway 15 days ago


Railway
BOT

8 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 8 days ago


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