Project id 9b459aa5-09cd-4fcf-b1f0-f3826cfc5145
katapult1
HOBBYOP

10 months ago

Hi!
I have a service where the last commit was made in 2024, but today it went down and won’t start.
What could be the reason?

14 Replies

katapult1
HOBBYOP

10 months ago

9b459aa5-09cd-4fcf-b1f0-f3826cfc5145


katapult1
HOBBYOP

10 months ago

[2025-05-22 18:11:25.008] debug: ⛔️ Server wasn't able to start properly.

[2025-05-22 18:11:25.010] error: could not open file "global/pg_filenode.map": I/O error

error: could not open file "global/pg_filenode.map": I/O error

at Parser.parseErrorMessage (/app/node_modules/pg-protocol/dist/parser.js:287:98)

at Parser.handlePacket (/app/node_modules/pg-protocol/dist/parser.js:126:29)

at Parser.parse (/app/node_modules/pg-protocol/dist/parser.js:39:38)

at Socket. (/app/node_modules/pg-protocol/dist/index.js:11:42)

at Socket.emit (node:events:513:28)

at Socket.emit (node:domain:489:12)

at addChunk (node:internal/streams/readable:315:12)

at readableAddChunk (node:internal/streams/readable:289:9)

at Socket.Readable.push (node:internal/streams/readable:228:10)

at TCP.onStreamRead (node:internal/stream_base_commons:190:23)

katapult1
HOBBYOP

10 months ago

I didnt reseive any answer for my question.

Railway Database Status Report

Connection Parameters

Diagnostic Results

✅ Network Connection

  • Port 38750 is accessible

  • TCP connection establishes successfully

  • DNS resolution works correctly

❌ Database Connection

Status: FAILED

Error:

FATAL: could not open file "global/pg_filenode.map": I/O error

10 months ago

Hi! Have you tried redeploying the DB?


katapult1
HOBBYOP

10 months ago

No. I didn't touch anything. Should i try to redeploy postgress image?


katapult1
HOBBYOP

10 months ago

And I would also like to understand what happened.


10 months ago

yes please


10 months ago

no clue, could be a random crash


10 months ago

let's try redeploying and observing what happens


katapult1
HOBBYOP

10 months ago

The problem was solved after redeploying. But the point is that the database hadn't crashed - it's status was active.


10 months ago

I think it got redeployed to a metal region automatically (since we are on the migration period and you said it was active since 2024) and something made it crash, I don't think it will happen again.


10 months ago

If you could please check if all your data is intact


Hey @Katapult - looking into it.


There we're no deploys for your DB, that's the reason why there seems to be issues.


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