10 months ago
Hi!
I have a service where the last commit was made in 2024, but today it went down and won’t start.
What could be the reason?
14 Replies
[2025-05-22 18:11:25.008] debug: ⛔️ Server wasn't able to start properly.
[2025-05-22 18:11:25.010] error: could not open file "global/pg_filenode.map": I/O error
error: could not open file "global/pg_filenode.map": I/O error
at Parser.parseErrorMessage (/app/node_modules/pg-protocol/dist/parser.js:287:98)
at Parser.handlePacket (/app/node_modules/pg-protocol/dist/parser.js:126:29)
at Parser.parse (/app/node_modules/pg-protocol/dist/parser.js:39:38)
at Socket. (/app/node_modules/pg-protocol/dist/index.js:11:42)
at Socket.emit (node:events:513:28)
at Socket.emit (node:domain:489:12)
at addChunk (node:internal/streams/readable:315:12)
at readableAddChunk (node:internal/streams/readable:289:9)
at Socket.Readable.push (node:internal/streams/readable:228:10)
at TCP.onStreamRead (node:internal/stream_base_commons:190:23)I didnt reseive any answer for my question.
Railway Database Status Report
Connection Parameters
Port: 38750
Database: railway
User: railway
Server IP Address: 35.214.158.190
Diagnostic Results
✅ Network Connection
Port 38750 is accessible
TCP connection establishes successfully
DNS resolution works correctly
❌ Database Connection
Status: FAILED
Error:
FATAL: could not open file "global/pg_filenode.map": I/O error10 months ago
Hi! Have you tried redeploying the DB?
10 months ago
yes please
10 months ago
no clue, could be a random crash
10 months ago
let's try redeploying and observing what happens
The problem was solved after redeploying. But the point is that the database hadn't crashed - it's status was active.
10 months ago
I think it got redeployed to a metal region automatically (since we are on the migration period and you said it was active since 2024) and something made it crash, I don't think it will happen again.
10 months ago
If you could please check if all your data is intact
10 months ago
Hey @Katapult - looking into it.
10 months ago
There we're no deploys for your DB, that's the reason why there seems to be issues.