Project metrics are responding "Problem processing request"
tur-nr
HOBBYOP

5 months ago

Any metrics, including project billing just responds with "Problem processing request" from the blackboard graphql endpoint.

8 Replies

wovenechoesstudios-ui
HOBBY

5 months ago

Same here.

I was still in my free month with credits available, but Railway showed that my credits were expired.

Because of that, I upgraded to the Hobby plan, but nothing changed.

Metrics tab still shows "Problem processing request" and Usage page doesn't load.


tur-nr
HOBBYOP

5 months ago

Looks like they're on to it.


Railway
BOT

5 months ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


5 months ago

Hey there!

We implemented a fix and are seeing recovery around the board. Are you able to check and see if you have that same error?


Railway
BOT

5 months ago

✅ The ticket Metrics unavailable has been marked as completed.


Railway
BOT

5 months ago

🛠️ The ticket Metrics unavailable has been marked as triage.


nahuelhsouto
PRO

5 months ago

Since today, metrics and usage data are not loading for our services. This impacts both Metrics and Usage views.

Attachments


Railway
BOT

5 months ago

✅ The ticket Metrics unavailable has been marked as completed.


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