2 hours ago
Hello Railway Support,
I’m having two related issues with my project eivitech-crm in the workspace eivitech's Projects.
- The project does not load correctly in the Railway dashboard
When I open the workspace, Railway shows that there is 1 project, but the project itself is not displayed/accessible in the dashboard. I also see the message:
“Could not load favorites.”
Clicking Retry does not solve the issue.
The project definitely exists and is accessible through the Railway CLI. I was also able to deploy successfully through the Railway API/CLI.
The latest deployment completed successfully, so this appears to be mainly a dashboard/UI access issue, rather than a problem with the project itself.
- The application service and PostgreSQL database are deployed in different regions
My application service is configured in:
EU West – Amsterdam (europe-west4-drams3a)
while the PostgreSQL service/volume is currently located in:
US West – California
Since I am currently using the Free plan, deployments are restricted during peak hours according to each region’s local timezone.
Because the application and database are in regions separated by approximately 9 hours, their allowed deployment windows barely overlap. From my timezone in Europe, the practical common window is only around 05:00–08:00, which makes normal development and maintenance extremely difficult.
I would like both the application service and PostgreSQL database to be located in EU West / Amsterdam, since the project and its users are Europe-based.
I can see that the application region is currently defined through Railway Config as Code (railway.toml), while PostgreSQL has a persistent volume in the US region.
Could you please help me with:
Restoring normal access to the project in the Railway dashboard.
Confirming the safest way to migrate the PostgreSQL service and its persistent volume from US West to EU West without data loss.
Confirming whether both services can then use the same EU West region and therefore the same Free-plan deployment window.
Checking why this project ended up with the application and database in different regions in the first place.
I can provide additional CLI output, deployment logs, or screenshots if required.
Thank you.
1 Replies
2 hours ago
Please check which account you are currently signed into and which workspace is selected in the dashboard, as the project you described may be under a different one than what is active in your current session. For the region question: you can change a service's deploy region under its Scale settings, and any attached volume will be migrated automatically (with some downtime during the migration).
Status changed to Awaiting User Response Railway • about 2 hours ago