a year ago
Our developer created a personal / free account (with his GitHub account) and moved our database to Railway. For billing purposes we created a paid business account and want to transfer our project there. Our business account has already paid for the hobby plan, but the transfer is still not possible.
0 Replies
a year ago
please tell me to plan types for the two accounts you want to transfer between.
a year ago
Okay so generally businesses would need to be on the Pro plan, and Railway doesn't have a free plan so that would need to be hobby just to do the transfer as far as im aware
Status changed to Solved Railway • over 1 year ago
Tbh the business plan is absolutely overkill for our little web app and the reason we switched from planetscale since the pricing update. We are just looking for a simple and fair priced mysql solution.
The developer account is in the free trial which is why we wanted to transfer it to a paid plan with an account in our name.
It would not make any sense to put the dev account into a paid plan since it will be deactivated after the transfer
a year ago
32 vcpu and 32gb of ram is overkill for even a lot of enterprise apps, but thats not the driving factor behind upgrading to Pro, as the name suggests, the hobby plan should only be used for hobby projects, not business projects.
If you still can't transfer after upgrading the trial let me know and then i will get the team involved.
a year ago
do you have a hobby project?
Well if you want to know we are a small event organizing team, we are not a 20 employee business, we have to look at our expenses
But if railway does not offer something that fits our needs this is ok and we will continue looking
a year ago
that wouldnt be a hobby workload, thats for sure something you want to be on pro for
a year ago
because its not a hobby
Since you are not from the company i don't see the point in arguing with you
a year ago
theres no arguments here, im simply stating what the plans are for
a year ago
i mean… its named hobby…
a year ago
im sorry but that interpretation would be incorrect
a year ago
a year ago
please correct me if im wrong, but your project doesnt seem like it would fit into that description in the slightest?
a year ago
dont sell yourself short
I get where you are coming from, but i wanted to show that it is not black and white
a year ago
happy to hear that
How did you solve the problem? I'm having a similar issue. I'm on the hobby plan, trying to transfer project ownership to my partner who is on the pro plan.
a year ago
they did upgrade their account to hobby during this, as they where on the trial when they opened this thread, would you mind opening a new help thread?