Promotional Credits Not Showing for Railway Hobby Plan
mateuszruszkowski
HOBBYOP

22 days ago

Like many others, I did not receive an automatic account top-up, and I am new here and came here from Lenny's newsletter.

I saw that someone wrote that I had to enter a code during registration, but when you receive the promotion, there is no code, only information to create an account.

My invoice number is #2998-7845.

I have done this several times before and only had this problem here.

Solved

5 Replies

mateuszruszkowski
HOBBYOP

22 days ago

If a promotion requires you to open an new account from a link, it will be described. I have done this in other similar cases and it worked.

Attachments


mateuszruszkowski

If a promotion requires you to open an new account from a link, it will be described. I have done this in other similar cases and it worked.

mateuszruszkowski
HOBBYOP

22 days ago

see the attachment...

Attachments


22 days ago

Your account shows the Lenny referral link wasn't used during signup, so you have the standard $5 credit rather than the $20 promotional credit. The promotion works through a clickable referral link (not a code you enter) and we can't apply it retroactively.


Status changed to Awaiting User Response Railway 22 days ago


mateuszruszkowski
HOBBYOP

20 days ago

Unbelievable, you didn't even send Lenny the correct process, you didn't set up the email forwarding correctly, see the screenshot above.

Thanks, but you have such a mess that I don't even want to test you.


Status changed to Awaiting Railway Response Railway 20 days ago


19 days ago

Sorry, but I am not sure what you mean here. We have had many successful users sign up to Railway with the Lenny code and receive their credits without issue.


Status changed to Awaiting User Response Railway 19 days ago


Railway
BOT

12 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 12 days ago


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