protect usage is wrong
parsadanashvili
FREEOP

a year ago

There was no spiking on usages, dashboard also says Aug 2 - Aug 2, its only July now??

52 Replies

parsadanashvili
FREEOP

a year ago

N/A


parsadanashvili
FREEOP

a year ago

1393962129803186297


parsadanashvili
FREEOP

a year ago

This is worthy-light projects

1393962704548663357

1393962704972152863

1393962705328803986


parsadanashvili
FREEOP

a year ago

No spiking for one month


parsadanashvili
FREEOP

a year ago

Network egress 200+ GB?


a year ago

Yep, seems like that is where the cost is coming from


a year ago

The “estimated” cost wasn’t reflected the spike yet


a year ago

but current cost seems correct, that is an enormous amount of egress


parsadanashvili
FREEOP

a year ago

in network traffic>


parsadanashvili
FREEOP

a year ago

?


a year ago

yeah.


parsadanashvili
FREEOP

a year ago

Its always like that


parsadanashvili
FREEOP

a year ago

is there pricing change or smth?


parsadanashvili
FREEOP

a year ago

I don't think this is correct because dashboard says 2 Aug to 2 Aug

1393963974084792340


parsadanashvili
FREEOP

a year ago

is it one year usage?


parsadanashvili
FREEOP

a year ago

it was not like this few days before


a year ago

This is the usage for 1 month. You seem to have an insane amount of egress.


a year ago

if it wasn’t like this before, is it possible that you are not accessing the database through its private URL, and are instead using its public URL? If you’re accessing through the public url, you are charged for egress


a year ago

in the future, set a usage limit and alerts so you are notified if your app is using much more resources than is typical


a year ago

additionally, if your app needs to transfer a large amount of data to the end user, consider adding authentication and rate limiting.


parsadanashvili
FREEOP

a year ago

I am accessing all my databases through private URL


parsadanashvili
FREEOP

a year ago

what about this?


a year ago

judging by this graph, these charges did not happen overnight. Setting up proper alerting would have helped you here.

Seems like you’ve identified the service that is the cause of this network usage. Have you identified a reason why it has transferred so much data?


a year ago

hmm that’s a good point. flagging in the team


a year ago

!t


a year ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response adam 12 months ago


a year ago

I’ve raised this to the team in our private chat, they will get to this next week.


parsadanashvili
FREEOP

a year ago

Okay thank you.


parsadanashvili
FREEOP

a year ago

my billing never exceed $40 I had hard limit set to $40, and i don't have that much traffic that cost would increase like that

1393966457758416906


a year ago

Hmm interesting, if you do have a hard limit at 40$ then this is likely a UI bug


parsadanashvili
FREEOP

a year ago

I hope so


a year ago

Besides the Aug 02 to Aug 02 text, are there any issues here?


a year ago

User has a hard limit of 40$ but the UI shows an current cost of 78$


a year ago

.


a year ago

That's an estimation though, the hard limit comes into play when their actual usage reaches $40.


a year ago

Oh wait


a year ago

Okay so two UI issues -

  • Aug 02 to Aug 02
  • Current > Hard limit

a year ago

Yeah but seems like it is getting that wrong current usage from that weird usage time span it selected


a year ago

So just UI issues, no incorrect charges?


a year ago

Seems like it, but let's wait for @saakashvili(mefe) to confirm


a year ago

@Brody no incorrect charges here ^


a year ago

those all seem like reasonable amounts. Not over the hard limit


a year ago

Okay awesome, that's what matters here the most, I'll ticket the UI inconsistencies.


parsadanashvili
FREEOP

a year ago

I checked the outgoing request to graphql it sends august 1st as start and end of the usage history


a year ago

We’re going to need some more details. What does graphql have to do with this?


parsadanashvili
FREEOP

a year ago

I mean I checked networks tab.. you are using graphql right? for fetching data on frontend..


a year ago

Yes, but I'm not sure how that answers my question, sorry.


a year ago

Do you believe you were incorrectly charged for anything?


parsadanashvili
FREEOP

a year ago

Now its fixed

1395095039029542932


parsadanashvili
FREEOP

a year ago

July2 - Aug2


parsadanashvili
FREEOP

a year ago

current usage is correct too


parsadanashvili
FREEOP

a year ago

I haven't charged anything yet.. i just went to see usage and it showed incorrect costs


parsadanashvili
FREEOP

a year ago

there is an big differences here


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