protect usage is wrong
parsadanashvili
FREEOP

8 months ago

There was no spiking on usages, dashboard also says Aug 2 - Aug 2, its only July now??

52 Replies

parsadanashvili
FREEOP

8 months ago

N/A


parsadanashvili
FREEOP

8 months ago

1393962129803186200


parsadanashvili
FREEOP

8 months ago

This is worthy-light projects

1393962704548663300
1393962704972152800
1393962705328804000


parsadanashvili
FREEOP

8 months ago

No spiking for one month


parsadanashvili
FREEOP

8 months ago

Network egress 200+ GB?


8 months ago

Yep, seems like that is where the cost is coming from


8 months ago

The “estimated” cost wasn’t reflected the spike yet


8 months ago

but current cost seems correct, that is an enormous amount of egress


parsadanashvili
FREEOP

8 months ago

in network traffic>


parsadanashvili
FREEOP

8 months ago

?


8 months ago

yeah.


parsadanashvili
FREEOP

8 months ago

Its always like that


parsadanashvili
FREEOP

8 months ago

is there pricing change or smth?


parsadanashvili
FREEOP

8 months ago

I don't think this is correct because dashboard says 2 Aug to 2 Aug

1393963974084792300


parsadanashvili
FREEOP

8 months ago

is it one year usage?


parsadanashvili
FREEOP

8 months ago

it was not like this few days before


8 months ago

This is the usage for 1 month. You seem to have an insane amount of egress.


8 months ago

if it wasn’t like this before, is it possible that you are not accessing the database through its private URL, and are instead using its public URL? If you’re accessing through the public url, you are charged for egress


8 months ago

in the future, set a usage limit and alerts so you are notified if your app is using much more resources than is typical


8 months ago

additionally, if your app needs to transfer a large amount of data to the end user, consider adding authentication and rate limiting.


parsadanashvili
FREEOP

8 months ago

I am accessing all my databases through private URL


parsadanashvili
FREEOP

8 months ago

what about this?


8 months ago

judging by this graph, these charges did not happen overnight. Setting up proper alerting would have helped you here.

Seems like you’ve identified the service that is the cause of this network usage. Have you identified a reason why it has transferred so much data?


8 months ago

hmm that’s a good point. flagging in the team


8 months ago

!t


8 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response adam 8 months ago


8 months ago

I’ve raised this to the team in our private chat, they will get to this next week.


parsadanashvili
FREEOP

8 months ago

Okay thank you.


parsadanashvili
FREEOP

8 months ago

my billing never exceed $40 I had hard limit set to $40, and i don't have that much traffic that cost would increase like that

1393966457758417000


8 months ago

Hmm interesting, if you do have a hard limit at 40$ then this is likely a UI bug


parsadanashvili
FREEOP

8 months ago

I hope so


8 months ago

Besides the Aug 02 to Aug 02 text, are there any issues here?


8 months ago

User has a hard limit of 40$ but the UI shows an current cost of 78$


8 months ago

.


8 months ago

That's an estimation though, the hard limit comes into play when their actual usage reaches $40.


8 months ago

Oh wait


8 months ago

Okay so two UI issues -

  • Aug 02 to Aug 02

  • Current > Hard limit


8 months ago

Yeah but seems like it is getting that wrong current usage from that weird usage time span it selected


8 months ago

So just UI issues, no incorrect charges?


8 months ago

Seems like it, but let's wait for @saakashvili(mefe) to confirm


8 months ago

@Brody no incorrect charges here ^


8 months ago

those all seem like reasonable amounts. Not over the hard limit


8 months ago

Okay awesome, that's what matters here the most, I'll ticket the UI inconsistencies.


parsadanashvili
FREEOP

8 months ago

I checked the outgoing request to graphql it sends august 1st as start and end of the usage history


8 months ago

We’re going to need some more details. What does graphql have to do with this?


parsadanashvili
FREEOP

8 months ago

I mean I checked networks tab.. you are using graphql right? for fetching data on frontend..


8 months ago

Yes, but I'm not sure how that answers my question, sorry.


8 months ago

Do you believe you were incorrectly charged for anything?


parsadanashvili
FREEOP

8 months ago

Now its fixed

1395095039029543000


parsadanashvili
FREEOP

8 months ago

July2 - Aug2


parsadanashvili
FREEOP

8 months ago

current usage is correct too


parsadanashvili
FREEOP

8 months ago

I haven't charged anything yet.. i just went to see usage and it showed incorrect costs


parsadanashvili
FREEOP

8 months ago

there is an big differences here


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