PSQL service seems to malfunction, cant redeploy
strellic9
PROOP

a year ago

hi. our backend server suddenly started getting errors (like below) from trying to connect to PSQL database. No chages were made in last ~24hrs, also same code in dev server works. im trying to redeploy PSQL service but it hangs on "creating containters"

Error:
django.db.utils.OperationalError: connection failed: server closed the connection unexpectedly

Oct 22 15:18:56

This probably means the server terminated abnormally

Oct 22 15:18:56

before or while processing the request.

Solved

3 Replies

strellic9
PROOP

a year ago

to clarify - backend crashes because of these errors, and this is production, so this is urgent


strellic9
PROOP

a year ago

fixed by migrating DB to US west region


a year ago

Hey @strellic, very sorry for the experience. We're investigating a possible issue in EU West. Thanks for letting us know that migrating to USW fixed it, certainly not ideal, but I'm glad you were unblocked


Status changed to Awaiting User Response Railway over 1 year ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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