Public DNS resolution broken for *.up.railway.app
chippd
PROOP

3 months ago

My service (ai-hairstyles-production.up.railway.app) shows as Online in the dashboard, but the hostname resolves to 69.46.46.63 on both Google DNS (8.8.8.8) and Cloudflare DNS (1.1.1.1). This isn't the private networking issue from yesterday — it's the public authoritative DNS for up.railway.app returning a bad IP. My custom domain (aihairstyles.com) CNAMEs to this hostname so it's also down. Started around [time] today.

Closed

20 Replies

3 months ago

ai-hairstyles-production.up.railway.app loads fine for me, what are you seeing exactly?


chippd
PROOP

3 months ago

the actual domain I have set for it, aihairstyles.com is suddenly giving an https cert issue error


chippd
PROOP

3 months ago

I've changed nothing in my DNS or in the app itself for weeks


chippd
PROOP

3 months ago


chippd
PROOP

3 months ago

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Attachments


3 months ago

Could you go to your service's settings > public networking, press on "DNS records" for the custom domain, screenshot the popup & send it here

And then go to your DNS provider and tell me what the _railway-verify value is set to?


chippd
PROOP

3 months ago


chippd
PROOP

3 months ago

Sorry for the screenshot spam. I have a few set up it seems. did this years ago


3 months ago

Might be worth removing and re-adding the apex custom domain, temporary fix perhaps


chippd
PROOP

3 months ago

yeah Claude is telling me that the @ cname is mismatched with my namecheap records now that I've given it those screenhots. Checking


chippd
PROOP

3 months ago

weird though cos I haven't changed anything in either place


3 months ago

Could you try changing the apex's record type to ALIAS from CNAME?

CNAME at apex isn't possible, Namecheap has the ALIAS record type to fix this


chippd
PROOP

3 months ago

and now we wait


3 months ago

Tried this yet?


chippd
PROOP

3 months ago

just now


chippd
PROOP

3 months ago

added it, the DNS warning went away (I guess because railway verified that the records had been propogated?) Still https cert issue

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Attachments


3 months ago

I personally don't know what further steps to take, apologies

There does seem to be an existing station thread similar to this


chippd
PROOP

3 months ago

oh good find


3 months ago

Switching to Cloudflare for DNS might help


3 months ago

(Cloudflare is generally recommended for DNS anyways!)


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